Aakarsh Singhal
i-Fi the thinking hotel of the future
The real value of AI will emerge behind the scenes, in the back-of-house area. For instance, AI could be used to forecast staff skills sets, and match them directly to the relevant job in real-time. For example, it would know that a group of Japanese tourists are due to check in in three days, it would identify the best, most qualified group of employees to deal with these guests and automatically assign them to work on those days the guests will be in house.
It could also initiate a short term Japan-specific training program, where staff are given refreshers on Japanese language, habits and potential pitfalls etc. The data gained through mobile and online learning would feed directly into the system, allowing it to identify and assign the most suitable employees for the most suitable tasks.
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Instead AI can be used to forecast stock and supplies. Knowing that during the next three weeks the hotel occupancy will be particularly high, thanks to a group of US delegates visiting for a major conference, the system will ensure extra food is brought in, including extra burger patties and fries. It would know when the major city events will take place throughout the year, and what number and demographic of delegate will attend, as well as stay at the hotel. Based on this data it will be able to make the necessary orders.
AUTOMATED IDENTITY : USING FINGER PRINT AND FACIAL RECOGNITION
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INTELLIGETNT RECOMMENDATIONS : a personalized travel guide.
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HOLOGRAPHIC IMAGE : virtual map on the smart floor with holograms of places you desire.
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TRAVEL MEMORY: using past travel records to advice for next one.
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CLOUD COMPUTING: accessing everything you did in your previous hotel stay.
Although this hotel was not much related to my project like some high tech or using some AI technology but what I leaned about from this visit of mine is that people believe what they actually see. Like that big wonderland sized door in lobby which no one knows is open able or just a fancy part but still it feels like and adds something to the hotel.
There I thought that If I'll be able to show guests going and meeting in an AI hotel than that would come off more lively than just words and a whole lot descriptive paragraph..
