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Other Way Around

  • Writer: Aakarsh singhal
    Aakarsh singhal
  • Jan 23, 2017
  • 2 min read

So with all the previous research and findings, it got me thinking if it is still something that has not been planned or considered or atleast given a thought. And what happened then is that thinking procedure hold me up at a question "CAN A HOTEL THINK?"

And a series of funny questions started flying through my mind like.

What if like we ask each other "WHAT YOU THINK OF THAT HOTEL?" It will be the other way around.

A hotel asking another hotel "WHAT YOU THINK OF THAT GUEST?" "WHY DID HE RATED ME BAD IN THE REVIEWS?"

And along with all these stories It kind of starts forming a series of comics like.

If a customer gives good reviews about a hotel he/she will be benefitted from this at the next stay. (Markings will be discreet. ;)).

"Hotel taking care of Guest" will be depending on the "Guest taking care of the Hotel".

So this all funny questions leads me right along to a new concept or can be an addition to the existing one making a real big difference.

Hotels that think – AI

The use of Artificial Intelligence personalities, digital concierges, next generation thinking machines that will be virtual, downloading to robots, cars, rooms and devices will all be essential for the new generation of hotels. Autonomous Thinking Machines will really enhance the traveler’s experience and it’s possible they’ll be entire hotels run by AI’s, robots and tele-virtual humans in the near future.

Some examples we could take is may be the very general ones:

Smart Mirrors: The next time you're brushing your teeth, you might encounter a smart mirror that lets you read the news and check the weather. I read that a Google engineer was unsatisfied with other smart mirrors. So he developed a mirror that could tell him what to wear in the morning and even when it's his friends' birthdays.

OR

Smart Floors: A German company, Future Shape, is developing this technology with the hopes that it will soon be within the reach of average consumers. Future Shape is focusing on many applications, not the least of which is what it calls Sensfloor to monitor

elderly people who live alone and run the risk of falling down.

With A.I. added to the mix, we are going to see a seismic shift in not only the labor market, but what the minimal threshold of quality is for consumers. A.I.-enabled automation can reduce manual errors significantly – that's an intangible cost for tremendous value nonetheless. The industry has started applying Artificial Intelligence to robots in the role of receptionists and guides. More than simply automated robotics, the knowledge-based "expert analytics" that works close to human thinking can provide more guest-aligned services and offers greater brand loyalty and ancillary revenue.

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